Privacy Policy

Cleantek values the privacy of our prestigious clients who share valuable information with us. Our commitment to comply with the data protection laws reflects through the value we place on earning the trust of our customers. We harbor trading honesty and try to be transparent to our customers about our privacy practices.

This policy helps you to get a clear view of our privacy practices of safeguarding the customer’s personal information and data we collect, use, and save.

What we cover in our privacy policy

• Types of Information we collect
• Use And Processing Of Information
• Sharing Of data and information

Types of Information we collect

We gather information about you in different ways depending on how you interact with our products, services through our websites, mobile apps, social media page, and online advertisement. Some of this personal information that we collect is saved by us to identify the users and their preferences.

Information that you provide

We collect information that you provide to us directly while registering for an account, subscribe to receive our communications, place orders, purchase our products, contact us via email or phone, or interact with us on social media platforms and online forums.

Location Information

We sometimes ask you to spot your current location through GPS and also your convenient location like your zip code or address to deliver your required products in a hassle-free way. With your consent, we also record certain precise geo-location or global positioning data to provide location-related functionality.

Device Information

We collect information from your devices (computers, mobile phones, tablets, etc.) like your IP address, information about your phone’s/browser’s operating system when you visit our websites, or download and use our mobile apps.

Use and Processing of Information

We use the information we collect to customize our products, improve the customer experience, and seamlessly deliver our products and services. We use information in the following ways:

• To complete transaction process while placing your order
• To follow-up or respond to or on your reviews, comments, and provide a personalized solution to your queries.
• To conduct analysis related to our website traffic, and the leads that purchased our products and services, to identify “look-alike” customers and other potential customers.
• To publish your comments, reviews, photos, videos, and other content you post to keep active our user-generated features.
• To assist with our prompt and aware customer support system regarding any help about your account

Sharing of Data and Personal Information

In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations as permitted by law:

1. Affiliates and Acquisitions- We may share some data with our corporate affiliates (e.g., sister companies, parent companies, subsidiaries, or joint ventures,). If another company plans to acquire our business or our assets.
2. Business Partners- We sometimes need to share your information with business partners including vendors and retail partners. They help us in assisting and supporting our business operations, providing technical support, conducting surveys and analysis, payment process, and the fulfillment of orders.
3. Legal Process- We may disclose information in response to comply with relevant laws enforced by government authorities to enforce our terms and conditions, to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, and a violation of our policies.
4. Public- If you decide to submit information on our public interactive forums through our websites, discussion boards, chat rooms, product reviews, wikis, social networking platforms, and blogs, that information will be publicly available.